Shipping Policy
We want your Boo Bright order to arrive quickly and safely. Here's what to expect:
Processing Time
Orders are typically processed and packed within 1-3 business days of being placed. You'll receive a confirmation email once your order ships.
Shipping Methods & Delivery Times
We currently ship within the United States. Standard delivery typically takes 5-10 business days after processing, depending on your location. Delivery estimates are not guaranteed and may vary due to carrier delays, weather, or high-volume seasons like Halloween.
Shipping Costs
Shipping costs are calculated at checkout based on your order size and destination. We periodically offer free shipping promotions — any applicable discount will be reflected automatically at checkout.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow its progress.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at alexjj0214@gmail.com and we'll help track it down or work out a solution.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but we're happy to help if you catch the mistake before your order ships — email us right away at alexjj0214@gmail.com.
Questions?
Contact us at alexjj0214@gmail.com or (831) 254-1635.